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Jack’s Now-And-Then Blog

In a Position to Fail -Nov 10, 2015

Reading time – 38 seconds  .  .  . I bought a portable SiriusXM radio to use in my 23-year-old car. After a little use, the antenna began to operate only intermittently, so I called the company to get a replacement. The customer service guy really did his best to help Read More

The iPhone Affair -Oct 20, 2015

Reading time: longer than 39 seconds - and worth it!

Perched on the tip of the baggage conveyor

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Great Leadership -Sep 29, 2015

Reading time: 31 seconds

Great Leadership Makes All The Difference

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If I Agreed With You -Sep 08, 2015

Reading time: 19 seconds

What about those other ideas?

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Leadership Math -Aug 17, 2015

Reading time: 39 seconds

Demographics are changing fast. Time to adjust your leadership?

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Customer From Hell -Jul 31, 2015

Reading time: 34 seconds

It's about how you handle all of your customers.

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It’s In the Visuals -Jul 08, 2015

Reading time: 39 seconds

NOW I see!

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Leadership and Pants -Jun 10, 2015

Reading time: 37 seconds

The leader always models behavior - down to the pants!

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Huh? -May 19, 2015

Reading time: 33 seconds

While you're checking them out, they're checking you out.

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What’s The Point? -Apr 28, 2015

Reading time: 29 seconds

It's about the INTRINSIC WIIFM.

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