Reading time – 38 seconds . . . I bought a portable SiriusXM radio to use in my 23-year-old car. After a little use, the antenna began to operate only intermittently, so I called the company to get a replacement. The customer service guy really did his best to help
Reading time: longer than 39 seconds - and worth it!
Perched on the tip of the baggage conveyor
Reading time: 31 seconds
Great Leadership Makes All The Difference
Reading time: 19 seconds
What about those other ideas?
Reading time: 39 seconds
Demographics are changing fast. Time to adjust your leadership?
Reading time: 34 seconds
It's about how you handle all of your customers.
Reading time: 37 seconds
The leader always models behavior - down to the pants!
Huh? -May 19, 2015
Reading time: 33 seconds
While you're checking them out, they're checking you out.
Reading time: 29 seconds
It's about the INTRINSIC WIIFM.