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Jack’s Now-And-Then Blog


Leading Great Customer Service -Mar 19, 2013

Reading time: 39 seconds

Great customer service starts with you!

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That Load On Your Shoulders -Feb 26, 2013

Reading time: 38 seconds

The extra load on your shoulders might be removable.

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Discrimination Threshold -Feb 08, 2013

Reading time: 38 seconds

Did you notice that things have changed?

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10,000+ -Jan 29, 2013

Viewing time: 91 seconds

What do you think it takes?

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Innovation, Civilization and You -Jan 22, 2013

Reading time: 24 seconds

Your choices have profound impact.

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The Big Bang -Jan 08, 2013

Reading time: 21 seconds

A day with no yesterday

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Hiding Behind Blow-Off -Dec 27, 2012

Reading time: 38 seconds

It's about what happens when silence is what they get.

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What If Your Team Is Like This? -Dec 18, 2012

Reading time: 39 seconds

That "A" word keeps popping up and demanding our attention

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Made Where? -Dec 04, 2012

Reading time: 31 seconds

Who do you want to keep employed?

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No, Really – They’re Clean -Nov 20, 2012

Reading time: 21 seconds

But what do you really mean?

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