accountability
What Do You Do When “It” Happens? -Feb 20, 2018
Reading time – 39 seconds – plus a smidgen; Viewing time – 2:07 . . . I scored a fresh travel horror story recently, but this post isn’t about my lousy experience. It’s about how the airline first created it and then made things worse. Twenty-five minutes before departure the Read MoreLeadership Is Fragile -Jan 03, 2017
Reading time – 33 seconds; Viewing time – 1:01 . . . “Leadership is fragile. It is more a matter of mind and heart than resources . . . ” So said Gene Kranz, Apollo Program mission controller in his 2010 book “Failure Is Not An Option.” Yes, that Gene Read MoreWhat If Your Team Is Like This? -Dec 18, 2012
Reading time: 39 secondsThat "A" word keeps popping up and demanding our attention
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